BESPOKE FRAMING SERVICES

We offer customised, bespoke framing using the highest quality mouldings and archival materials. Our framers, based in Sydney, work with major art galleries across the city and provide an exceptional level of craftsmanship.

Full-service framing is available, with each framed piece individually created to suit the artwork and collector’s needs.

A variety of framing styles are available, including:

Floating frames
Matted frames
Different depth profiles

PERSONALISED CONSULTATION FOR FRAMING

Each framing consultation is handled personally, allowing us to discuss the best options to suit your space and aesthetic preferences.

If you would like to discuss framing options, please contact us for a one-on-one consultation to explore the best framing solutions for your selected artwork.

FRAMING AND SHIPPING INFORMATION

Framing is not included in the listed artwork prices and is available on request.

All framed works are shipped in a custom-built shipping crate for protection. Framing is priced on application.

We offer a seamless and personalised experience for purchasing our artworks. Whether you are ready to buy or wish to discuss the best options, we are here to assist you.

ENQUIRY AND CONSULTATION

Each artwork listing includes an enquiry form for direct consultation.

If you would like to discuss the best options for purchasing, simply fill out the enquiry form, and we will personally assist you.

Alternatively, you can email us with the subject "HOLD ITEM", and we will guide you through the process.

FINALISING YOUR PURCHASE

We will provide the final delivered price, including shipping, duties, and taxes (if applicable).

To proceed, we will require your full name, address, email, and phone number to generate a shipping quote.

Once the final cost is approved, payment will be processed.

PAYMENT METHODS

We accept major credit cards and bank transfers.

Full payment is required before shipping.

Payments can be made in most major currencies.

CERTIFICATE OF AUTHENTICITY

Every artwork comes with a Certificate of Authenticity, issued separately.

Once purchased and paid for, you will receive your Certificate of Authenticity via email.

The physical Certificate of Authenticity will be shipped separately to you.

All artworks are photographed and videoed before leaving the studio for your ease and peace of mind. These images and videos are available upon request.

RETURN POLICY

Unframed artworks: If you are unsatisfied with your artwork, you have three days from delivery to request a return.

Framed artworks: As all framed artworks are bespoke and custom-made for each individual client, we do not offer returns or refunds for framed pieces.

DAMAGED ARTWORKS AND INSURANCE CLAIMS

All artworks are fully insured during shipping.

If your artwork arrives damaged in transit, you must contact us within 48 hours of delivery to initiate an insurance claim.

Please provide clear photographs of the damaged artwork and packaging so we can submit the claim with the shipping company.

We will work closely with you to resolve the issue as quickly as possible.

MUSEUM-QUALITY STANDARDS

All artworks are printed by our trusted fine art printer based in Sydney using archival pigment fine art papers, ensuring exceptional longevity and quality.

The materials and printing process are carefully selected to preserve the depth, detail, and tonal range of each piece, staying true to the original vision. Every artwork is produced to museum-quality standards, ensuring its integrity and durability over time.

LIMITED EDITION PRINTS

Each print is produced on archival fine art paper to ensure longevity and quality. All artworks are unframed, providing flexibility for custom framing.

Before leaving the studio, Thomas Gallane personally inspects each artwork to ensure it meets the highest standards. No print is sent out without his approval.

Each artwork is signed, titled, dated, and numbered on the reverse (back of the print) for authenticity. Additionally, an official studio label is provided with each print, describing the image, its authenticity, and edition size. This label is designed to be affixed to the back of the mounting board for framed artworks, further confirming the print’s authenticity and exclusivity within the edition.

PRODUCTION AND DELIVERY TIMES

The production and delivery time of your artwork depends on whether you are purchasing an unframed or framed piece.

Unframed artworks take two to three weeks from the date of purchase to be printed and shipped, depending on your location.

Framed artworks take three to five weeks from the date of purchase to be produced and shipped, as framing is customised to order.

All artworks are carefully prepared and securely packaged before dispatch. Tracking information will be provided once your order has been shipped.

CARING FOR YOUR PRINT

To ensure the longevity of your print, we recommend handling it with extreme care.

If you have purchased an unframed print, it is best to take it directly to a professional framer without handling it yourself. Prints should be handled only with clean, dry hands or with cotton gloves to prevent damage from oils or fingerprints.

We strongly advise against storing your print in the shipping tube for an extended period, as this may cause curling. If immediate framing is not possible, store it flat in a protective archival sleeve.

For framing, we recommend dry mounting the print on acid-free board using archival tissue and materials to ensure it remains flat and free from warping over time.

CUSTOMISED PRINT SIZING

All artworks are printed in their original format to maintain artistic integrity.

No cropping, resizing, or alterations are made to images. Each piece is printed exactly as intended by the artist.

If you require a larger or smaller print, please contact us to discuss available options within the original aspect ratio.